Boost eBay Sales with Quality Listing Photos

Boost eBay Sales with Quality Listing Photos

eBay photo requirements at a glance

eBay sets these rules in its picture policy and on its help page about adding pictures. Each listing needs at least one photo that meets the minimum size.

Requirement eBay rule
Minimum size 500 pixels on the longest side
Recommended size About 1600 x 1600 pixels
File formats JPEG, PNG, GIF, TIFF, BMP, WEBP, HEIC or AVIF
File size 12 MB or less for each photo
Number of photos At least 1, up to 24
Main photo The whole item, from the front. It appears next to the title in search results

What eBay does not allow in photos

The picture policy and two related eBay policies do not allow these photos:

  • Photos that do not show the item accurately.
  • Placeholder images that carry a message.
  • Stock photos for used, damaged or defective items. If you list an item as used, you cannot use a catalog or stock photo.
  • Photos with added borders.
  • Photos with added text, artwork or marketing material.
  • Watermarks of any type, also watermarks that show who owns the photo.
  • Contact information, web links, URLs or calls to action, for example “Go to xyz.com.” The contact information policy names listing images as a public area.
  • Images from the website of a manufacturer, or photos by another person without their written permission. The images, videos and text policy covers these rules.

Main photo checklist

Rules for the gallery image: actual item photo, clean background, no text overlays, main subject clearly visible

  • The photo shows the item that you will ship, not a similar one.
  • The photo shows the whole item from the front.
  • The item fills most of the frame.
  • The background is plain and not cluttered. eBay says that white is generally best. A darker background can suit reflective items such as jewelry.
  • The photo has no border, text, logo or watermark.
  • The photo is sharp. A tripod keeps the camera steady.
  • The light is soft. eBay advises against flash and overhead light because they cause glare.

Additional photos checklist

You can add up to 24 photos. Use the additional photos to answer the questions that a buyer asks before a purchase.

Photo sequence: gallery photo, multiple angles, detail shots, flaw documentation

  • Photos from several angles: front, back, sides, top and bottom.
  • Close-ups of labels, tags and brand marks. They help the buyer decide if the item is authentic.
  • A close-up of each flaw, scratch or other damage.
  • A photo with a coin or a ruler next to the item to show its size.
  • For electronics, a photo of the item when it is on and working.
  • A photo of every part of the sale: accessories, cables, the original box, and each item in a lot.

Photograph the flaws

eBay asks sellers to show clear close-ups of flaws, scratches and other imperfections. A buyer who saw the scratch in the listing has no reason to say that the item is not as described. Also name each flaw in the item description. For a lot (a group of items that you sell together), show all items together. Then show each damaged item in a close-up.

Before you publish

Photo workflow in six steps: take the photos, resolution, actual item, flaws, overlays, publish the listing

Item What to look for Common mistake
Size 1600 pixels or more on the longest side, never less than 500 A small, cropped photo
Format and file size An accepted format, 12 MB or less A RAW file or a large TIFF file
Main photo The actual item, whole, from the front, on a plain background A stock photo as the main photo of a used item
Angles Front, back, sides, top and bottom Only the best side
Flaws A close-up of each flaw, also named in the description A flaw in shadow
Overlays No text, border, logo or watermark Store branding on each photo
Personal data No names, addresses, receipts or shipping labels in view A shipping label in the background
Contact details No phone number, email address or web address A business card in the photo
Labels and tags Close-ups of brand marks and tags No photo of the label on a branded item
Scale A coin, a ruler or a tape measure next to the item No way to judge the size

Use this checklist with Claude or ChatGPT

You can use this checklist with a general AI assistant, such as Claude or ChatGPT. Upload the photos for one listing and paste the checklist. Then ask the assistant to go through each item for each photo. Here is an example prompt:

Below is a checklist for eBay listing photos. I uploaded the photos
for one listing. The item is a used [item name] in [condition].
For each photo, list each checklist item that the photo fails, for
example a border, text, a logo, a watermark, contact details, personal
data, clutter or blur.
Then list the checklist items that no photo covers, for example a
missing angle or a flaw that has no close-up.

Look at the pixel size and the file size in the file properties on your computer. The assistant cannot always read the original size of an uploaded photo. Look at each photo again before you publish. The assistant can miss a small flaw, and it can report a problem that is not there.

Cover or crop personal data before you upload, for example names and addresses on receipts or labels. The service keeps a copy of what you upload, so look at the data settings of your workspace.

A docs portal with Ask AI
and support tickets

Connect a repository, or describe your product to start. Each docs site has search, Ask AI, an API console, an MCP server and support tickets.

  • Publishes from GitHub on every push
  • Works with Mintlify repositories
  • API console from your OpenAPI file
  • MCP server and llms.txt for AI agents
  • Ask AI and support tickets
  • Analytics for people and AI agents
Start Free Questions? Ask AI in our docs

No card required.

Frequently Asked Questions

What happens if my photos break the eBay picture policy?

eBay can remove the listing or other content, give a warning, restrict your account activity or suspend the account. The picture policy lists these actions.

Can I change the main photo after the listing is live?

Yes, in some cases. Revise the item from My eBay or Seller Hub, and move the photo to the top-left position. For a fixed-price listing, you can change the main photo only if the listing has no offers. For an auction, the listing must have no bids and more than 12 hours left.

Share:
Markdown version

Related Articles

↧
Loading PDF…