# Email Inbox for Instinct: Documents, Receipts and Sign-Ins

> Instinct reads email through a linked Google account. Use a separate Gmail account for documents, receipts and sign-in emails: steps and a prompt.

[Instinct](https://instinct.com/) describes itself as a personal assistant that understands your work and takes action across your applications and devices. You text it or call it, and it uses a phone and a computer in the same way that you do. Its [terms](https://instinct.com/terms) describe a waitlist and a welcome text when your place is ready.

This guide shows how to give Instinct a separate inbox for the documents, receipts and sign-in emails that you want help with, so that it does not read all of your mail.

## How Instinct gets your email and documents

Instinct publishes no setup guides (checked 2026-11-12). Its [privacy policy](https://instinct.com/privacy-policy), revised on August 26, 2026, gives these facts:

- When you link Google Workspace, Instinct gets access to Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets, Google Slides and Google Tasks.
- Instinct also receives the text and the documents that you send to it.
- Instinct does not use data from the Google Workspace APIs to train AI models.
- To disconnect Google, ask the Instinct agent, or use the settings in Instinct's Workspace.
- When you disconnect, Instinct keeps the data that it indexed. To delete that data, use `app.instinct.com/workspace`.
- To stop Instinct from using your other data to train AI models, use `app.instinct.com/settings`.

Instinct's site does not describe an email address for the assistant, or a connection to Outlook.

## Why use a separate Google account?

When you link your main Google account, Instinct can read all of your email. A separate Google account holds only the mail that you put there. If you link that account instead, Instinct reads only the documents, receipts and sign-in emails that you choose. A Gmail account is free. [Email inboxes for AI agents and people](/email-for-ai-agents/) lists other mailbox services, with prices.

## Set up the separate account

1. Create a new Google account with a Gmail address ([Gmail Help: Create a Google Account for Gmail](https://support.google.com/mail/answer/56256)).
2. In your main Gmail on a computer, open **Settings** > **See all settings** > **Forwarding and POP/IMAP**.
3. Click **Add a forwarding address** and type the new address.
4. Open the verification email in the new account and click the link.
5. In your main Gmail search box, open the search options and type a sender, for example your airline.
6. Click **Create filter**, select **Forward it** and choose the new address. Then click **Create filter** again.
7. Do steps 5 and 6 again for each sender that you want to forward.
8. Link the new Google account to Instinct, not your main account.

Gmail forwards only the mail that matches a filter ([Gmail Help: Automatically forward Gmail messages](https://support.google.com/mail/answer/10957)). The rest stays in your main inbox.

In the new account, use filters to label the mail by type, for example `travel`, `quotes` and `receipts` ([Gmail Help: Create rules to filter your emails](https://support.google.com/mail/answer/6579)). Then name the label in your request to Instinct.

## Make sure that Instinct can read the mail

Before you use the workflows, do these steps:

1. Forward one sample email with a PDF to the new account.
2. Ask Instinct to find that email and name its sender, its subject and its attachment.
3. Ask Instinct for one fact from the PDF, and compare the answer with the file.

If Instinct cannot read an attachment from the inbox, send the document to Instinct directly.

## Three workflows to try

- Itinerary PDFs. Forward a flight itinerary and a hotel confirmation to the new account. Ask Instinct for the departure dates and the hotel check-in dates, and for the source file of each date.
- Handyman quotes. Forward the quotes to the new account. Ask for a short list with the quoted price, the included work and the open questions for each quote.
- Sign-up emails for a research tool. Use the new address only for accounts that you own and that you let Instinct use. Keep account recovery on your own email address. Tell Instinct not to put codes or sign-in links in summaries, and to ask you before it changes an account.

Some websites reject some email addresses. A separate inbox does not get past a CAPTCHA, multi-factor authentication or other limits that a website sets.

## A prompt for Instinct

> Use only the travel label in my linked Gmail. Summarize the latest itinerary: departure dates and times, destinations and hotel check-in dates. Name the source email and attachment of each detail. Flag missing or conflicting information. Do not book, cancel or change anything without my confirmation.

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